Refund policy

As a small business we do not accept returns however we will exchange items due to a manufacturing defect or damaged item. You may opt for store credit in exchange for the damaged item as well.

To be eligible for an exchange, your item must be in the same condition that you received it, unused, unopened and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange, you can contact us at ale@bonitablinks.com. Please note that exchanges will need to be sent to the following address: 3130 BRYANT AVE S, MINNEAPOLIS MN. Customer will be responsible for shipping costs. 

If your Exchange is accepted, instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ale@bonitablinks.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, digital products, services or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the defective/damaged item is accepted, is to make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.